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LOUISVILLE, KY Frequently Asked Questions
Answers on pricing, deposits, licensing, packing, storage and long-distance moves in Louisville.
Here are the questions Louisville customers ask us most, answered straight. If yours is not covered, call our office line and we will walk you through it before you book.
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How do you price a move?
Local moves run by the hour, starting around $109/hr for two movers and a truck, or about $149/hr for three. Long-distance jobs get a flat-rate binding quote up front.
What does a flat-rate written quote mean?
It means the price we put in writing is the price you pay, with no hidden fees or day-of add-ons. We walk your inventory and access first so the number holds.
Do you require a deposit?
Yes, a small deposit reserves your date on our calendar. The balance is due when the last item comes off the truck.
Are you licensed and insured?
Yes. We carry the proper motor-carrier authority for both local Kentucky and interstate moves, and we are fully insured. Ask us for details on your specific move.
Can you pack for me?
Absolutely. Our full-service packing brings the boxes and materials, wraps your fragile items and labels every room, so you can just point us to the door.
Do you offer storage?
We offer clean, secure short-term storage for gaps between closings or a delayed move-in. Rates depend on how much space you need and for how long.
Do you handle long-distance moves out of Kentucky?
Yes. We move families out of state on a binding flat-rate quote, routed around I-64, I-65 and I-71 to keep the schedule tight.
How far ahead should I book?
Sooner is better, especially for weekends and month-end dates, which fill first. Even a week or two of lead time gives you more choice of slots.
What are your hours?
Our office is open Monday through Saturday, 7 a.m. to 8 p.m. You can leave a message any time and we will get back to you the same business day.
What happens if something gets damaged?
We wrap and pad your belongings to prevent it, but if an issue comes up, contact our office right away and we will make it right per your coverage.
Ready to move with Michael Ball Moving and Storage?
Tell us your ZIP codes and move date — we'll send back a flat-rate written quote, usually within the hour. Our own uniformed crew, our own trucks, no surprises on move day.